LEARNING PATH – Managing Diversity

$2,200.00 (CAD - Excluding tax)

Develop your cultural sensitivity to improve the performance of your multicultural teams or grow your business internationally.

Are you managing a multicultural team? Do you do business internationally? This course is for you! Designed for executives, employees and professionals, this course will serve those who manage or work with diverse teams (ethnic, generational, professional, gender), on-site or dispersed, or who do business with clients and collaborators across borders. It will be equally helpful to those who communicate and transact with French Canada.

NEXT SESSION: English -> 9-10/June 2020 | French -> 16-17/June 2020 (sessions between 10AM and 1PM)




  • 2 X 3-hour courses given on 2 consecutive days
  • 1 Cultural Intelligence Assessment Questionnaire (to be completed 1 week before the start of the course)
  • 1 hour of personalized individual debriefing of the assessment (by appointment after the course)
  • 1-year access to the Global Business Compass platform (in English only)

AUDIENCE: Executives, employees and professionals working with colleagues, clients and collaborators from various cultures


  • Developing a better understanding of the effects of culture on our role
  • Learn how to develop and apply cultural intelligence in professional and personal contexts.
  • Improve efficiency when working with colleagues, clients and employees from diverse cultures


Cultural Intelligence assessment | Questionnaire (in English only) completed online 1 week before starting the course

Chapter 1 | Introduction — Culture matters

  • Impact of culture
  • The importance of developing cultural intelligence

Chapter 2 | Mapping cultural differences

  • Exploring 10 cultural clusters
  • Examining 10 key cultural values

Chapter 3 | Cultural intelligence — What is it, and why is it important?

  • Define and measure cultural intelligence
  • Exploring the 4 cultural dimensions

Chapter 4 | Developing cultural intelligence

  • Improving CQ® Drive
  • Improving CQ® Knowledge
  • Improving CQ® Strategy
  • Improving CQ® Action

Individual debriefing of the cultural intelligence assessment | by appointment



Livermore, David; Expand your borders; Discover 10 cultural clusters; Cultural Intelligence Center, 2013


Additional information


10 AM to 1 PM, English: 9-10/June, French: 16-17/June