Inclusive Communications

Promoting inclusion and diversity through the organization's communications

Cultural training in communications

Promoting inclusion and diversity through the organization’s communications

Implementing diversity, equity, and inclusion policies is prompting organizations to review their processes and work methods. Inclusive communications are increasingly becoming necessary, particularly concerning gender diversity.

Languages that distinguish between male and female subjects, such as French, pose challenges when communicating with a gender-diverse audience. Similarly, the emergence of non-gendered pronouns demonstrates the need for more inclusive language.

But it is not simply a matter of gendered words. Some words evoke a male-dominated culture, while others are primarily attributed to women. The inclusivity or exclusivity of language is also reflected in the choice of the register, for example, plain language or professional jargon. Adding to this complexity is how each culture interprets words and creates its expressions and idioms.

Anyone assigned to produce internal or external communications for the organization must pay particular attention to their language when addressing colleagues, members of management, client organizations and business partners. This vigilance is required in producing written, visual, or oral communications in every department of this organization departments, including marketing, public relations, human resources, legal services, finance, etc. 

Communications are the most visible aspect of an organization’s values. Communicating more inclusively reflects the organization’s commitment to creating a society that values diversity, equity, and inclusion.

This learning session examines different cultural values and their impact on communications. It provides tools and strategies to help culturally adapt written, spoken, or visual communications to reflect the values of a more inclusive organization.


  • Explore and understand cultural value differences and how they impact communications
  • Raise awareness around the cultural diversity spectrum including gender, nationalities, generations, etc.
  • Acquire tools to better address cultural differences in communications
  • Encourage open discussions on inclusive communication challenges within the organization
Leadership inclusif

Target audience

  • Communication and marketing leaders and professionals
  • Communication written oral and visual content developers in the organization


  • Concepts and principles of inclusive communications
  • Cultural values and preferences
  • Application exercises using concepts learned to address the organization’s cultural communication challenges

ACCULTURA can customize this learning session to reflect the specific language issues of the client organization.

Participants can add ACCULTURA’s Inclusive Writing Workshop to dive deeper into the practical notions explored during this learning session.

Languages: English, French
Delivery: online, in person


ACCULTURA provides cultural training, translation, copywriting, cultural consulting, and educational support to help organizations navigate and leverage diversity, equity and inclusion.